Course Terms And Conditions - JustSwim Singapore

1. Course Duration and Attendance:

2. Pass or Fail Criteria:

3. Money-Back Guarantee:

*Free trial at selected JustSwim pools only, chosen by JustSwim. Limited slots available for October 2026.

JustSwim coach teaching at a public swimming complex in Singapore
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4. Exceptions:

5. Refund Process:

6. External Fees:

7. Course Modifications:

By enrolling in the course, students agree to these terms and conditions.

  • The course will be conducted over a period of 3 months including attachments.
  • Students are required to attend all scheduled classes and complete all assigned assignments, assessments, and practical training.
  • Consistent and punctual attendance is essential for successful completion of the course.
  • Students must meet the minimum passing criteria set by the governing body (e.g., AUSTSWIM) and the school.
  • This includes successful completion of theoretical exams, practical assessments, and demonstration of teaching skills.
  • If a student who has met the attendance and completion requirements fails to pass the course within the specified 3 months, the school will provide a full refund of the fees paid, excluding any fees paid to external instructors or governing bodies, such as AUSTSWIM and external coaches.
  • Proof of attendance, completion of assignments, and failed exam results must be provided to initiate the refund process.
  • The money-back guarantee does not apply in the following cases: If the student fails to meet the attendance or completion requirements in the schedule already given to the student.
  • If the student fails to pass the course due to reasons beyond the school’s control, such as personal circumstances or unforeseen events.
  • If the student withdraws from the course voluntarily before its completion.
  • Refund requests must be submitted in writing within 3 days of receiving the notification of failure.
  • The school will process the refund within 30 business days of receiving the completed refund request.
  • Refunds will be issued to the original payment method used by the student.
  • The school reserves the final right on whether or not to process the refund based on the circumstances presented.
  • The school will not be responsible for refunding any fees paid to external instructors or governing bodies, such as AUSTSWIM.
  • Students will be provided with receipts or proof of payment for these external fees.
  • The school reserves the right to modify the course curriculum or schedule as necessary to ensure the quality of education and meet regulatory requirements without any advanced notice.
  • The school also reserves the right to change the terms and conditions at any given time without advanced notice to the students.

Free trial at selected pools only

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Tell us who is learning, where, and when. A coach will come back with times that fit around school, work and dinner.

  • NROC certified coaches
  • Your condo pool or the complex nearest you
  • One to one, or a small group of four
  • No payment details needed
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