T&C

Terms & Conditions

Last Updated: July 2023

*Free trial at selected JustSwim pools only, chosen by JustSwim. Limited slots available for October 2026.

JustSwim coach teaching at a public swimming complex in Singapore
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Kids splashing during a group swimming lesson at a condo pool

Group Class Terms & conditions

In such conditions, lessons affected will not be replaced nor refunded.

  • Cancellation / Replacement of Classes Land drills will be conducted in sheltered areas in adverse conditions where the pool is not permitted to conduct swimming lessons. Example of adverse conditions are but not limited to the following: Inclement weather
  • Bad environmental conditions (i.e. Haze with 3 hours PSI reading at 151 to 200)
  • Vomitus in pool, unsuitable water conditions.
  • Any other conditions where the pool is deemed not suitable to conduct swimming lessons
  • Fees paid to JustSwim are strictly non-refundable. There shall be no replacement of classes except for cases where: a. lesson is cancelled due to the absence of Instructors; b. Participant is absent for medical reasons, in such cases, participants must produce a Medical Certificate.
  • Replacement lessons must be consumed in a period of 1 month at a schedule allotted by JustSwim.
  • Lessons will not be conducted on the 5th week of the month and Public Holidays
  • Minimum commitment period to the lessons will be 2months duration. (8 lessons)
  • Students/Parents of Students accepts the risk and danger of engaging in physical activities and swimming lessons. JustSwim, its agents, coaches and all its other representatives will not be held responsible in the event when a student incurs bodily harm, injury or any other physical detriment to oneself in the course of having swimming lessons. All appropriate safety measures will be adopted by the coach when carrying out the lessons.
  • Participants are not allowed to engage JustSwim swimming instructors for any private lessons outside the current arrangement.
  • JustSwim reserves the rights to amend the terms and conditions from time to time where necessary and appropriate without prior notice.
  • Fees payment from the client to JustSwim shall constitute acknowledgement and acceptance by all parties of the above Clauses in these Terms and Conditions.
  • Cancellation / Replacement of Classes Land drills will be conducted in sheltered areas in adverse conditions where the pool is not permitted to conduct swimming lessons. Example of adverse conditions are but not limited to the following: Inclement weather Bad environmental conditions (i.e. Haze with 3 hours PSI reading at 151 to 200) Vomitus in pool, unsuitable water conditions. Any other conditions where the pool is deemed not suitable to conduct swimming lessons In such conditions, lessons affected will not be replaced nor refunded.
  • Fees paid to JustSwim are strictly non-refundable. There shall be no replacement of classes except for cases where: a. lesson is cancelled due to the absence of Instructors; b. Participant is absent for medical reasons, in such cases, participants must produce a Medical Certificate.

Private Class Terms & Conditions

Please note:

Free trial at selected pools only

Apply for a free trial lesson

Tell us who is learning, where, and when. A coach will come back with times that fit around school, work and dinner.

  • NROC certified coaches
  • Your condo pool or the complex nearest you
  • One to one, or a small group of four
  • No payment details needed
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